Fixing Construction’s Reputation: How The Good Contractors List is Changing the Industry

The construction industry doesn’t have a quality problem; it has a trust problem.

For decades, homeowners have hesitated to hire contractors. They fear getting ripped off, overcharged, or left with unfinished work. But one man decided to fix that.

In this episode of Construction Champions, host Ron Nussbaum sits down with John Hill, founder of The Good Contractors List. They discuss how he built a nationwide contractor network backed by a $25,000 guarantee. This system protects homeowners while elevating honest contractors who do things right.

The Heart Behind the Mission

John Hill didn’t set out to build a tech company; he set out to rebuild trust. After surviving a heart attack that nearly took his life, John realized his purpose: to make a difference in an industry that desperately needed integrity and accountability.

“I wanted to create something that helped people, both the homeowners who get taken advantage of and the good contractors who suffer from a bad reputation.”

What started in Dallas–Fort Worth quickly grew into a movement known nationwide as The Good Contractors List. It’s a verified, guaranteed community of trustworthy professionals who stand by their work.

The $25,000 Guarantee: A New Standard of Accountability

Every contractor on The Good Contractors List is backed by a $25,000 guarantee, the first of its kind in the home improvement industry. If something goes wrong on a project, homeowners are protected. The organization steps in to mediate, resolve, or cover verified issues.

But here’s the key: The system isn’t built on punishment; it’s built on partnership. John explains,

“We don’t want to catch bad contractors; we want to celebrate good ones.”

By promoting integrity, communication, and accountability, The Good Contractors List creates a safe space for both homeowners and professionals.

Why Communication Solves 99% of Disputes

When projects go wrong, it’s rarely because of poor craftsmanship. It’s usually due to poor communication. That’s why John built a third-party accountability system. This system connects clients with contractors and stays involved, offering mediation and resolution services when misunderstandings arise.

This level of transparency builds trust on both sides and protects the reputation of everyone involved.

“Ego and isolation are what destroy trust in the trades. When we communicate, we win together.”

The Rise of “Safe Contractor Communities”

The Good Contractors List is expanding nationally through what John calls Safe Contractor Communities. These are local networks of verified builders, remodelers, and service providers who share referrals, uphold standards, and market under one trusted brand.

This model is changing how local contractors grow. They’re not relying on endless ad spend but instead using collective authority marketing. When contractors unite under a trusted system, everyone benefits:

• Homeowners hire confidently.

• Contractors close more deals.

• The industry gains back credibility.

  
  

Rebuilding an Industry and a Life

John’s story is one of resilience and rebirth. He went from nearly losing his life to building an organization that protects thousands of homeowners. He’s proof that purpose and process can change entire industries.

His mission goes far beyond lead generation or listings. It’s about rebuilding the foundation of construction on trust, honor, and accountability.

“Good contractors deserve to be recognized. Homeowners deserve to feel safe. That’s what we’re here for.”

About John Hill

• Name: John Stuart Hill

• Title: Founder & CEO

• Company: The Good Contractors List

• Website: thegoodcontractorslist.com

• Specialty: Building verified contractor networks backed by a $25,000 guarantee

• Focus: Creating safe contractor communities, mediating disputes, and raising industry standards nationwide

  
  

How BuilderComs Fits In

As trust becomes the new currency in construction, communication is the tool that builds it. That’s where BuilderComs comes in. The platform helps contractors communicate clearly with clients, manage projects in real-time, and build relationships that lead to long-term trust.

While The Good Contractors List protects reputation at the industry level, BuilderComs protects it inside your company, one conversation at a time. Learn more at www.buildercoms.com.

The Future of Trust in Construction

The construction industry is evolving. With initiatives like The Good Contractors List, we’re seeing a shift towards greater accountability and transparency. Homeowners can finally feel secure in their choices, and contractors can take pride in their work.

Building a Legacy of Integrity

As we move forward, the focus must remain on integrity. It’s not just about completing projects; it’s about building relationships that last. Trust is the foundation of every successful project.

Embracing Change Together

Change is never easy, but it’s essential. By embracing new standards and practices, we can reshape the construction landscape. It’s time to stand together and elevate our industry.

Conclusion: A Call to Action

Let’s commit to building a better future for construction. Whether you’re a homeowner or a contractor, your role is crucial. Together, we can foster an environment of trust and accountability. The Good Contractors List is just the beginning.

Join the movement. Embrace the change. Let’s build a legacy we can all be proud of.