Why Construction Software Fails and How to Fix It

Why contractors struggle to use the tools they buy.

Most construction software is built by people who don’t work in construction.

That’s the hard truth. And it’s the reason so many tools get rolled out, paid for, and then sit unused.

Pam Duffy, mechanical engineer and founder of Powerhouse Consulting Group, joins the Construction Champions Podcast to explain why the tech adoption problem isn’t about features, it’s about people.

Software Isn’t the Problem. Adoption Is.

Pam has seen it all. From billion-dollar firms to small shops, construction teams keep falling into the same trap: they buy new tech hoping it will fix communication or workflows, only to realize the tool alone doesn’t solve the problem.

"The tech is fine. But if your team doesn’t know why or how to use it, it’ll never work," Pam explains.

Her company helps firms select the right software and then trains their people to use it effectively.

The results?

Higher adoption, better communication, and real ROI.

Don’t Add More Tools. Add More Empathy.

Too often, leadership buys software without involving the team that’s supposed to use it.

Pam walks through:

The importance of user interviews before purchase
Why onboarding is a process, not an event
How to build trust between field teams and tech vendors

When software gets built or implemented without listening to the people doing the work, it fails. Every time.

Why Leadership Must Own the Rollout

Pam also dives into the human side of tech adoption:

How team culture affects usage
Why leadership must model behavior
The value of having a change champion on every crew

This isn’t about forcing compliance. It’s about creating buy-in.

Powerhouse Consulting Group’s Approach to Construction Tech

Pam and her team take a different approach. Instead of selling software, they:

Help companies identify the real problems they’re trying to solve
Match them with the right tool (or no tool)
Coach the rollout from leadership down to the field

It’s people-first transformation and it’s what construction needs more of.

Want to Stop Wasting Money on Unused Tools?

BuilderComs is building the messaging-first project platform that puts people before features. If you want tech your team will actually use, it's time to rethink how you roll it out.

Learn more at www.buildercoms.com

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Why Construction Software Fails and How to Fix It

construction software, construction tech adoption, Spark One Solutions, Pam Duffy, contractor digital tools, software implementation, mechanical engineer, BuilderComs, jobsite technology, construction champions podcast